How can I track my package?
The package tracking id and tracking URL will be sent via email after the package ships.
| USA | International (non-USA) | |
USPS First-Class Mail |
Basic Tracking | NA |
USPS Priority Mail |
Basic Tracking | NA |
USPS International Postal Mail |
NA | Basic Tracking |
UPS Express |
Detailed Tracking | Detailed Tracking |
Package tracking update frequency depends on the shipping method selected and how well the respective carriers update this information.
Basic Tracking
Basic tracking information is available for USPS First-Class and USPS Priority Mail shipments within the United States, and international postal mail shipments.
Tracking information update is not guaranteed, but you will generally see an update whenever the package gets scanned as it passes through a major sorting centre.
Do not worry if you do not see any updates because the postal services are not always very good with their scans - the package is still being routed to you but they're just not scanning it.
Feel free to reach out to us if you have questions or concerns regarding the information shown in your package tracking.
Detailed Tracking
Detailed tracking information is available for UPS Express shipments. The tracking number and tracking URL will be sent via email after the package ships.
UPS package tracking information can be retrieved from the UPS website. Please contact UPS for UPS package matters as they will be able to assist you directly for local delivery matters. Besides, you're paying for a premium delivery service so please do make full use of their customer service 😉.
Of course, we are here to help as well; you can contact us should you have any questions.