We will contact you via email when the warehouse receives and processes the return. About 1 to 3 business days is required for the processing of a return package.

Return shipments can take between one to three weeks to get to our warehouse depending on where you ship them from, but if you are certain that the return package was delivered and we have not contacted you yet, please email us with details about your return (eg, the order number, when you shipped it and the tracking number of the return package, if any)