Defects are extremely rare due to the high quality of the production process. However, if you believe that the product that you have received is defective:

1. Do not use the product. If the product was used, there is no way to determine whether the defect was due to manufacturing or caused by the user.

    

2. Take clear macro (the flower icon on your camera) photos of the defect and send them to .

    

3. There is usually no need to return the defective product to us if your photos can illustrate the defect clearly.