Customer Care

What are the available shipping methods?

Last Updated: Apr 12, 2011 11:11AM BST
  • USPS First-Class Mail®
     

Packages are shipped from Milton, Delaware, USA and the delivery time is typically about 5 to 9 business days*. This shipping method comes with basic tracking information.

Note: This shipping method allows PO Box addresses. Please use a PO Box address if you do not have a mail receptacle.


  • USPS Priority Mail® or USPS First-class International Mail
     

Packages are shipped from Milton, Delaware, USA and the delivery time is typically about 1 to 3 business days* for a USA destination and 6 to 12 business days* for an overseas destination. This shipping method comes with basic tracking information.

Note: This shipping method allows PO Box addresses. Please use a PO Box address if you do not have a mail receptacle.


  • UPS Express
     

Packages are shipped from Milton, Delaware, USA and the delivery time is typically about 1 business day* for a USA destination and one to three business days* for an overseas destination. This shipping method allows you to track the package status in detail.

Note: This shipping method does not allow PO Box or APO addresses. Someone must be present at the delivery address to sign for the package.
 

  • Standard Regular Air Mail


Packages are shipped from Singapore. Most international shipments are delivered within 6 to 12 business days. The package will be delivered into your mail box. This shipping method does not come with any tracking information.

Note: This shipping method allows PO Box addresses. Please use a PO Box address if you do not have a mail receptacle.
 

  • SpeedPost Worldwide Courier
     

Packages are shipped from Singapore and delivery time is about 1 business day for a Singapore destination and 1 to 3 business days* for an overseas destination.* This shipping method allows you to track the package status in detail.

Note: This shipping method does not allow PO Box and APO addresses. Someone must be present at the delivery address to sign for the package.
 

  • Dual-ship
     

Dual-ship shipping methods are a combination of two of the above shipping methods where orders are fulfilled by shipments from two different warehouses. The details will be presented accordingly in the shipping page.



* Days designed to be delivered depend on origin and destination.

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